About the author

Ms Veronica Motloutsi | Mother| Athlete| Business Woman

Veronica Motloutsi top women leaders within the South African ICT industry, definitely someone to watch as she is a top achiever.  This highly talent woman made her mark in the ICT industry and continues to do great things.  She is well travelled, avid reader and a writer.  She has 15 years of experience, worked in ICT, Banking, Public Service and, Energy industry.

She is the Executive Head of Commercial Operations for International Markets, her role entails managing the delivery of customer facing channels in all Vodacom Markets to achieve the unmatched customer experience, and this includes customer care, online and digital, and retail operations.  In this role she is recognised as one of the Vodafone’s 100 inspiring women across all the markets.  This was based on her contribution to strive toward improving gender balance across the company.  Through this role she gained tremendous experience in doing business in Africa, thus positioning her as one of few women who operated in 5 African markets that is DRC, Mozambique, Tanzania, Lesotho, Nigeria, and Zambia.

She participated in Vodacom Women Leaders, completed a course with GIBS in Leading Women as part of the programme.  In addition she is United States Professional fellow in the area of Innovation and Technology. Veronica participated in the Executive Development exchange programme in Massachusetts, Boston.  She has two Masters Degrees in Business Administration (GIBS) and Business Information Systems (TUT), participated in two Vodacom Leadership Development programmes (ASCEND and VAEP).  She is currently serving as the member of the Council at Tshwane University of Technology, as well on ICT sub-committee. 


Veronica caught the fitness bug, participates in marathons and enjoying spinning classes. She is a wife and mother of two.

Comments

Post a Comment

Thank you for your interest

Popular posts from this blog

Image
IoT consist of a complex ecosystem and will be delivered through partnership and collaboration – African perspective. When it comes to adopting technologies, Africa is often a unique market for obvious reasons i.e. lack of infrastructure and diverse economies.   Our uniqueness can make Africa an implementation frontier.  However Africa’s regional diversity requires different approaches to implementing IoT Solution.  The localisation of global use cases will be key to implementation in sectors like agriculture. Health care and logistics. Firstly lets us unpack IoT The discussions around IoT continue to dominate in all government and business platforms.  The prospect of a myriad of interconnected devices inspires both hope and fear.  For business, IoT promises to deliver operational efficiencies and enabling faster decision making.  Business leaders are also tackling the fears around skills and loss of jobs.  In the midst of...
Read more

Africa is Ready for the next wave of digital disruption

Image
Africa is ready for the next wave of digital disruption By Veronica Motloutsi – in her personal capacity While in Kinshasa, a city determined to make a full recovery and heal the scars of years of conflict and civil war, I thought of one thing which is what will make this city leapfrog and readies itself to join other African countries as a fascinating destination.  What kind of innovation while propel this city to move forward.  This is not the challenge only for Kinshasa but for many African cities. What not to like about a city controlled by enormous robots, complete with arms, legs and smiling faces. Africa’s socio-economic challenges forces will soon forces the country to be the early adopter of technology.  In the era of digital disruption, Africa, has responded very well in terms of the adoption of new innovation breakthrough.  Our continent is embracing technological, most especially the digital.  This disruption will work in ...
Read more

Vision Matters; Digital transformative vision matters even more

Image
  Where there is no vision people perish, that is a verse from the bible.  Kotter in his paper, why transformation efforts fails, he identified key steps required to make your transformation journey as success.  One of them is to create a vision – the better people can envision where they are going, the more they can focus on specific initiatives that will make that vision a reality. Successful digital transformation starts at the top of the company.  Only the senior-most executives can create a compelling vision of the future and communicate it throughout the organisation.  Then the people in middle and lower levels can make a vision a reality.  The real benefits of transformation come from seeing potential synergies across silos and then creating conditions through which everyone can unlock that value.  Only senior executives are positioned to drive this kind of boundary-spanning change. One is big question is where should you focus you...
Read more